Frequently Asked Questions (FAQ)

What is your shipping policy?

We offer standard and overnight shipping options. Standard shipping is free and takes up to 48 hours within the US and 2-7 business days for international shipments. If you don’t receive your package within this timeframe, please contact us so we can look into it.

Overnight shipping is available within the US for an additional $30 fee and guarantees next-day delivery. We use secure and reliable shipping services like USPS, FedEx, DHL, Royal Mail, and more, which ensure timely deliveries, and you’ll receive a tracking number to monitor your package’s progress until it reaches your doorstep.

Curbside pickup made easy! Contact our support team, share your location, and we’ll deliver within 30mins. This service is available within the states we operate in.

Once your package ships, you’ll receive a tracking number via email. You can use this number to track the status of your order.

We strive for 100% customer satisfaction. If you’re not satisfied, please contact us, and we’ll work with you to resolve the issue.

Yes, we understand the importance of discretion. Our packages are vacuumed sealed, well disguised and shipped in plain packaging to protect your privacy.

We accept returns within 30days  if the product is in its original packaging and unused. Please contact us for more information..

You can reach us via email, phone, or through our website’s contact form, WhatsApp, Text Message, Live Chat button on our website. We’re here to help with any questions or concerns.

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure.

Please contact us as soon as possible if you need to cancel or modify your order. We’ll do our best to accommodate your request.

Yes, we occasionally offer special promotions and discounts. Follow us on social media or sign up for our newsletter to stay informed.

We take great care in packaging and shipping our products. If your order is lost or damaged, please contact us, and we’ll work with you to resolve the issue.

We accept a wide range of payment methods for your convenience, e.g., Debit Cards, PayPal, Venmo, Applepay, Cashapp, Zelle, Cryptocurencies, Bank Transfer, Western Union, Cash Mailing. We can arrange for other payment methods that suits your needs.

Placing an order is easy! Simply browse our products, add them to your cart, and follow the checkout process. You can pay by choosing the available payment methods you choose on checkout.

HERE’S WHAT HAPPENS NEXT:

▪︎We’ll review your order, usually within minutes, depending on the day and time it’s placed.

▪︎If you order on a weekday, we’ll ship it out immediately. If you order on a weekend, we’ll send it out as soon as the next business day.

▪︎If you place an order before 5pm, we’ll send it out the next day.

Important note: Completing checkout doesn’t finalize your order. We’ll reach out to you to confirm payment before shipping. If payment isn’t made, your order will be canceled. Please don’t place repeated orders without confirming payment, as this may result in your account being banned.

We’re here to help! If you have any questions or concerns, feel free to reach out.”

We offer refunds for returned items in the following cases:

– if your order is damaged during shipment.

– If you didn’t receive your order

– If you received something other than what you ordered

 

If either of these situations occurs, we’ll process a refund within 24 hours of receiving the returned item. You can choose from two options:

 

– A full payment refund

– A replacement package sent at no additional cost

 

We’re committed to making things right. Please contact us if you have any issues with your order.