Welcome to premium puff shop
At Premium Puff Shop, we’re dedicated to providing you with an unparalleled shopping experience. We source our products from top suppliers to ensure you get the best, whether you’re looking for premium buds, carts, edibles, or mushrooms. With our commitment to quality, you can trust that you’re getting the highest-grade products.
What sets us apart
To make your experience even more seamless, we offer fast shipping, delivering your products quickly and efficiently right to your doorstep. But what really sets us apart is our excellent customer service – our team is always here to help with any questions or concerns you may have, ensuring that you feel supported every step of the way.
Discover Top-Shelf Strains, Edibles, and More—Right at Your Door
Today’s Featured Drops
Cannabis Strains
At our store, we pride ourselves on offering the best quality cannabis strains selection for every type of enthusiast. Whether you’re searching for classic favorites or the latest trending hybrids, our curated menu is designed to deliver top-tier experiences.
THC Vape Cartridges
Are you searching for the best in cannabis convenience and performance? Our selection of top THC vape carts brands is curated for connoisseurs and newcomers alike, offering only the most trusted names in premium vaping.
Edibles Selection
Looking for a delicious and effective way to elevate your cannabis experience? Our handpicked best edibles strains selection brings together the most trusted brands and flavors, so you can enjoy premium quality with every bite.
All Products
Carts
Edibles
Edibles
Frequently Asked Questions (FAQ)
What is your shipping policy?
We offer standard and overnight shipping options. Standard shipping is free and takes up to 48 hours within the US and 2-7 business days for international shipments. If you don’t receive your package within this timeframe, please contact us so we can look into it.
Overnight shipping is available within the US for an additional $30 fee and guarantees next-day delivery. We use secure and reliable shipping services like USPS, FedEx, DHL, Royal Mail, and more, which ensure timely deliveries, and you’ll receive a tracking number to monitor your package’s progress until it reaches your doorstep.
How do I track my order?
Once your package ships, you’ll receive a tracking number via email, allowing you to track the status of your order every step of the way.
What if I'm not satisfied with my order?
We strive for 100% customer satisfaction. If you’re not satisfied, please contact us, and we’ll work with you to resolve the issue.
Do you ship discreetly?
Rest assured, we prioritize discretion. Our packages are triple-vacuum sealed, odorless, and shipped in plain packaging to ensure your privacy.
What is your return policy?
Returns are accepted within 30 days if the product is in its original packaging and unused. For more information or to initiate a return, please contact us and we’ll provide a return address.
How do I contact customer support?
You can reach us via email, phone, website contact form, WhatsApp, text message, or live chat on our website. We’re here to help with any questions or concerns.
Is my personal and payment information secure?
Rest assured, our website utilizes SSL encryption to safeguard your personal and payment information. We don’t share your information with third parties or store it on file.
Can I cancel or modify my order?
Please contact us as soon as possible if you need to cancel or modify your order. We’ll do our best to accommodate your request.
Do you offer any discounts or promotions?
Stay in the loop about special promotions, discounts, and exclusive offers! Follow us on social media or sign up for our newsletter. Plus, new and old customers can enjoy discounts with our coupons.
What if my order is lost or damaged during shipping?
We take great care in packaging and shipping our products. If your order arrives damaged or goes missing, please contact us and we’ll work with you and the carriers to resolve the issue promptly.
What payment methods do you accept?
We accept a wide range of payment methods for your convenience, including debit cards, PayPal, Venmo, Apple Pay, Cash App, Zelle, cryptocurrencies, bank transfers, and Western Union. If you need an alternative payment method, please contact us and we’ll do our best to accommodate your needs.
How do I place an order?
Placing an order is easy! Simply browse our products, add them to your cart, and follow the checkout process. You can pay for your order by choosing one of the available payment methods you choose from before checkout.
HERE’S WHAT HAPPENS NEXT:
▪︎We’ll review your order, usually within minutes, depending on the day and time it’s placed.
▪︎If you order on a weekday, we’ll ship it out immediately. If you order on a weekend, we’ll send it out as soon as the next business day.
▪︎If you place an order before 5pm, we’ll send it out the next day.
Important note: Completing checkout doesn’t finalize your order. We’ll reach out to you to confirm payment before shipping. If payment isn’t made, your order will be canceled. Please don’t place repeated orders without confirming payment, as this may result in your account being banned.
We’re here to help! If you have any questions or concerns, feel free to reach out.”
Do you offer refunds?
We offer refunds for returned items in the following cases:
– if your order is damaged during shipment.
– If you didn’t receive your order
– If you received something other than what you ordered
If either of these situations occurs, we’ll process a refund within 24 hours of receiving the returned item. You can choose from two options:
– A full payment refund
– A replacement package sent at no additional cost
We’re committed to making things right. Please contact us if you have any issues with your order.
Is there a minimum order?
Yes, we apologize, but we have a $100 minimum order requirement to activate free shipping on the checkout page. This is because we offer competitive low prices. Orders under $100 might incur higher shipping costs relative to the product price, which we’d need to absorb. The minimum helps us maintain affordable prices for everyone, allowing us to include premium products and services at no extra cost.